This 12-hour qualification provides learners with the knowledge to recognise a wide range of mental health
conditions and learn about the support/therapy provided by professional healthcare providers. They will
know how to start a supportive conversation and when and how to signpost a person to seek appropriate
professional help. Learners will recognise and manage stress and understand the impact of substance abuse.
Learners will learn about the first aid action plan for mental health, be able to put it in place and understand
how to implement a positive mental health culture in the workplace.
Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare
professionals but will gain the knowledge to identify when a person may have a condition and know where they
can go to get help.